About the Role
Let's dive into the world of Mobile & Gaming Console Technicians!
What is a Mobile & Gaming Console Technician?
Mobile and Gaming Console Technicians are specialized repair professionals who focus on fixing a wide range of electronic devices, from smartphones and tablets to gaming consoles like PlayStations, Xboxes, and Nintendo Switches. They diagnose hardware and software issues, perform repairs, and provide technical assistance to customers.
Key Duties and Responsibilities
Diagnostics and Troubleshooting:
Identifying the root cause of hardware malfunctions (e.g., cracked screens, broken charging ports, malfunctioning buttons, water damage).
Diagnosing software problems (e.g., operating system errors, software glitches, firmware issues).
Using diagnostic tools and equipment to pinpoint problems.
Repair and Replacement:
Disassembling devices and replacing faulty components (e.g., screens, batteries, cameras, circuit boards).
Soldering and microsoldering components (for more intricate repairs).
Re-assembling devices and testing functionality.
Performing software updates and reinstalls.
Customer Service:
Interacting with customers to understand their issues and explain repair options.
Providing estimates for repairs and explaining costs.
Managing customer expectations and ensuring satisfaction.
Handling customer inquiries and complaints.
Inventory Management:
Keeping track of parts and supplies inventory.
Ordering necessary parts from suppliers.
Maintaining organized inventory storage.
Quality Control:
Testing repaired devices to ensure they are functioning properly.
Adhering to quality control procedures and standards.
Staying Up-to-Date:
Keeping up with the latest mobile devices and gaming consoles.
Learning about new repair techniques and tools.
Reading technical documentation and manuals.
Additional Responsibilities (May Vary)
Data Recovery: Attempting to recover data from damaged devices.
Device Customization: Performing modifications or customizations to devices (e.g., screen replacements with different colors, console modding).
Sales: Selling refurbished devices or accessories.
Requirements
Hiring Qualifications
Essential Skills
Technical Skills:
Strong understanding of electronics and circuitry.
Proficiency in disassembling and re-assembling mobile devices and gaming consoles.
Knowledge of soldering and microsoldering techniques.
Familiarity with diagnostic tools and equipment.
Ability to troubleshoot hardware and software issues.
Problem-Solving Skills:
Ability to diagnose complex technical problems.
Strong analytical and critical thinking skills.
Communication Skills:
Excellent verbal and written communication skills.
Ability to explain technical concepts to non-technical 1  customers.
Other Important Skills:
Attention to detail.
Manual dexterity and hand-eye coordination.
Patience and persistence.
Customer service orientation.
Ability to work independently and as part of a team.
Education and Training
High School Diploma or Equivalent:Â Often required.
Technical School or Vocational Training:Â Programs focusing on electronics repair or related fields can be highly beneficial.
Apprenticeships:Â Some employers offer apprenticeships to train aspiring technicians.
Certifications:Â While not always required, certifications from manufacturers or industry organizations can demonstrate competency.
Job Outlook
The job outlook for Mobile & Gaming Console Technicians is generally positive. The increasing popularity of mobile devices and gaming consoles ensures a continuing need for skilled repair professionals. As technology advances and new devices are released, technicians who stay up-to-date with the latest repair techniques will be in high demand.
Preferences
1+ Years of Mobile and Gaming Console Technician
1+ Years of Sales experience
1+ Years of Marketing experience
License/Certification
Driver's License (Preferred)
Job Type: Full-Time Part-Time Contractor
Pay: Commission Base (Varies on experience education/certifications
Benefits: You are responsible on getting your own benefits
Schedule: Sunday to Saturday from 08:00 am to 10:00 pm. Off Federal Holidays
Ability to Commute/Relocate: Customers/Clients Location when needed
Work Location: Northern Utah
About the Company
WHAT WE OFFER
Joining our team will give you the chance to develop your skills and grow with our company. We have a fun team which you will want to be part of. You will interact with customer's, suggest solutions for their needs, install invisible shield on customer devices, repair broken phones, and keep the kiosk clean and organized. We are seeking a team member that can work 30-40 hours per week (over 4-5 shifts), we have great flexibility for school, or other commitments. MUST BE AVAILABLE TO WORK WEEKENDS. We are looking to fill this position immediately. Opportunity for advancement, responsibility, and more hours, are plentiful.
As a patient-focused organization, Nite CF exists to enhance the Customers through research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. Nite CF seeks Contractors that are committed to the values of compassion, collaboration, innovation, responsibility diversity, integrity, quality and trust that are integral to our mission.