About the Role
Let's explore the world of Computer Technicians, their duties, and responsibilities.
What is a Computer Technician?
A Computer Technician, also sometimes called a Computer Support Specialist or IT Support Technician, is the go-to person for troubleshooting and resolving computer-related issues. They are the front line of IT support, helping individuals and organizations keep their computers and related systems running smoothly. They work with both hardware and software, diagnosing problems, implementing solutions, and providing technical assistance.
Key Duties and Responsibilities
Troubleshooting and Repair:
Diagnosing hardware failures (e.g., hard drive crashes, RAM issues, power supply problems).
Repairing or replacing faulty hardware components.
Troubleshooting software problems (e.g., operating system errors, application conflicts).
Resolving network connectivity issues.
Identifying and removing viruses and malware.
Installation and Configuration:
Installing and configuring operating systems (e.g., Windows, macOS, Linux).
Installing and configuring software applications.
Setting up computer peripherals (e.g., printers, scanners, monitors).
Connecting computers to networks.
Maintenance and Upgrades:
Performing routine maintenance tasks (e.g., system updates, backups, disk cleanup).
Upgrading hardware components (e.g., RAM, hard drives, graphics cards).
Installing software patches and updates.
User Support and Training:
Providing technical assistance to end-users (in-person, by phone, or remotely).
Answering user questions about computer hardware and software.
Training users on how to use software applications and computer systems.
Explaining technical concepts in a clear and understandable way.
Documentation:
Keeping records of hardware and software inventory.
Documenting troubleshooting steps and solutions.
Creating user guides and training materials.
Networking (Sometimes):
Depending on the specific role, some Computer Technicians may also have basic networking responsibilities, such as setting up routers and switches, troubleshooting network connectivity, and managing user accounts.
Additional Responsibilities (May Vary)
Inventory Management: Tracking and managing computer hardware and software assets.
Vendor Management: Working with vendors to procure computer equipment and supplies.
Help Desk Support: Answering incoming support requests and tracking issues to resolution.
Requirements
Hiring Qualifications
Essential Skills
Technical Skills:
Strong understanding of computer hardware and software.
Proficiency in operating systems (Windows, macOS, Linux).
Knowledge of networking concepts (TCP/IP, LAN/WAN).
Familiarity with common software applications.
Ability to troubleshoot hardware and software problems.
Problem-Solving Skills:
Ability to diagnose and resolve technical issues quickly and effectively.
Strong analytical and critical thinking skills.
Communication Skills:
Excellent verbal and written communication skills.
Ability to explain technical concepts to non-technical users.
Patience and empathy when dealing with frustrated users.
Other Important Skills:
Attention to detail.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Customer service orientation.
Education and Training
High School Diploma or Equivalent: Often required as a minimum.
Associate's or Bachelor's Degree: In computer science, information technology, or a related field can be beneficial, especially for more advanced roles.
Certifications: Industry certifications like CompTIA A+, Microsoft Certified Professional (MCP), or Apple Certified Mac Technician (ACMT) can demonstrate competency and enhance job prospects.
Job Outlook
The job outlook for Computer Technicians is generally positive, as the demand for technical support continues to grow. The increasing reliance on technology in all aspects of life ensures a continuing need for skilled professionals who can keep computers and related systems running smoothly.
Preferences
1+ Years of Computer Technician
1+ Years of Sales experience
1+ Years of Marketing experience
License/Certification
Driver's License (Preferred)
Job Type: Full-Time Part-Time Contractor
Pay: Commission Base (Varies on experience education/certifications
Benefits: You are responsible on getting your own benefits
Schedule: Sunday to Saturday from 08:00 am to 10:00 pm. Off Federal Holidays
Ability to Commute/Relocate: Customers/Clients Location when needed
Work Location: Northern Utah
About the Company
WHAT WE OFFER
Joining our team will give you the chance to develop your skills and grow with our company. We have a fun team which you will want to be part of. You will interact with customer's, suggest solutions for their needs, install invisible shield on customer devices, repair broken phones, and keep the kiosk clean and organized. We are seeking a team member that can work 30-40 hours per week (over 4-5 shifts), we have great flexibility for school, or other commitments. MUST BE AVAILABLE TO WORK WEEKENDS. We are looking to fill this position immediately. Opportunity for advancement, responsibility, and more hours, are plentiful.
As a patient-focused organization, Nite CF exists to enhance the Customers through research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. Nite CF seeks Contractors that are committed to the values of compassion, collaboration, innovation, responsibility diversity, integrity, quality and trust that are integral to our mission.